The questions retailers ask us most often. If you don't find the answer, write to us.
Only businesses with a valid VAT number: gift shops, stationery shops, tobacconists, toy shops, e-commerce sites, and large-scale retail outlets. VAT numbers are automatically verified (VIES), and the account is activated within 24 business hours.
Yes: €150 + VAT per order. Each item has its own minimum packaging, always indicated on the product page: you can order in multiples of one package.
Tutti i prezzi del catalogo sono netti (IVA esclusa). L'IVA viene aggiunta solo al momento del pagamento, così il margine è sempre leggibile alla riga. Per l'Italia è il 22%. Per le aziende degli altri paesi UE con partita IVA valida sul VIES l'operazione è in inversione contabile (reverse charge, art. 41 DL 331/93): il carrello non addebita IVA. Per San Marino e Città del Vaticano (art. 71 DPR 633/72) e per gli altri paesi europei fuori dall'Unione — Svizzera, Regno Unito, Norvegia — è una cessione all'esportazione, anch'essa senza IVA. Il regime applicato è scritto nel carrello e nella conferma d'ordine.
Sì, ed è automatico su ogni articolo: prendendo 3 confezioni dello stesso articolo si applica il -5% sulla riga, da 5 confezioni l'-8%. Vale sul prezzo del momento, offerte comprese, e il buono si applica dopo, sul totale già scontato. Le soglie in pezzi sono scritte sulla scheda prodotto, accanto alla quantità.
We ship throughout Italy within 48-72 hours. Shipping is currently free throughout Italy, including the islands. Outside Italy, a 10% shipping fee is added, which you'll see in your cart before you pay, never after.
By card or PayPal when you confirm your order, or by advance bank transfer: upon confirmation, we'll provide you with your IBAN and the reason for payment (your order number). Once the transfer is complete, send a copy to info@jacob-srl.it with the order number.
Yes, it's one of the portal's strengths: for every item you purchase, you can download professional photos in 6 variations from your order history, ready for e-commerce, marketplaces, and social media, complete with description and barcode. You can put the goods online the same day they arrive.
The reserved price list is visible only after registering with your VAT number and approving your account. This is a deliberate choice: these are wholesale prices and should not end up on display.
Check the goods upon arrival and let us know immediately via the contact form, indicating the order number and some photos: together we will define the replacement, reinstatement or credit note, as required by the General conditions of sale.
The €150 + VAT minimum is designed for this very reason: with the minimum packages per item, you can fit 10-15 different items, enough to test out what's currently available in your store without committing to large quantities.
No, we don't grant exclusive rights to our B2B catalog. If you have a more specific project for your city, check out the program. corners and franchising: there the territory is really reasoned about.
Yes, an electronic invoice for each order, addressed to your VAT number and sent via the Exchange System as required by law.
List prices are designed to sell at an average of three times the retail price, and the product information also includes the recommended retail price. The quantity discount (-5% for 3 packs of the same item, -8% for 5) further increases the margin.
No: we sell wholesale to those who keep the goods, either in-store or in their own e-commerce warehouse. We do not ship to the end customer on your behalf.
Yes: in addition to wholesale supplies, we can create a Willy corner in your store (from 10 to 30 square meters) or a full-fledged franchise store. See the page. corners and franchising or write to us using the contact form.
The catalog is the same, but here you buy directly from us, without marketplace commissions: conditions and new products arrive first on the direct channel, and you speak with the same people who prepare your order.
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