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Conditions

General B2B sales conditions

Version dated September 23, 2026 — sales reserved for professional operators. Consumer protections do not apply.

1. Who we sell to

The portal is reserved for resellers and professional operators with a valid VAT number. Your account will be activated after VAT verification (VIES) and approval by our team. All orders are between professionals (B2B).

2. Prices

All prices in the reserved catalogue are net, VAT excludedVAT is added at checkout. Valid prices are those shown when you confirm your order. If a price changes while your cart is open, the site will notify you and ask you to double-check before confirming.

3. Minimum order and packaging

Minimum order €150 + IVA, in Italia e per le spedizioni all’estero (valore merce). Ogni articolo si acquista a multipli della confezione indicata sulla scheda prodotto. Sullo stesso articolo si applica uno sconto quantità sulla riga d'ordine: -5% acquistando 3 confezioni, -8% da 5 confezioni. Lo sconto quantità non si somma al buono di benvenuto.

4. Payments

Upon order confirmation: PayPal, or advance bank transfer (The IBAN and reason for payment—the order number—are displayed upon confirmation; the order is processed once the payment has been credited.) Any additional payment methods appear in the cart only when they are actually active.

Contrassegno (solo spedizioni in Italia): l'ordine si paga alla consegna, al corriere, con assegno intestato a Jacob S.r.l. oppure in contanti nei limiti di legge, per l'intero importo dell'ordine IVA inclusa. Scegliendo il contrassegno al pagamento si aggiungono 5 € (IVA inclusa) al totale dell'ordine per la gestione del corriere. In mancanza del pagamento alla consegna il corriere non consegna la merce.

5. Shipping and delivery

Shipping throughout Italy, including the islands, usually within 48-72 business hours of dispatch. For deliveries, in Italy a applies Shipping costs contribution equal to 5% of the net merchandise (taxable amount of the goods, net of discounts), calculated and displayed in the cart before payment; VAT also applies to the contribution. For deliveries outside Italy shipping costs are subject to an additional charge equal to 10% of net merchandise (taxable amount of the goods, net of quantity discounts), calculated and displayed in the cart before payment. Any shipping discounts are indicated in the cart before payment. Upon delivery, the recipient is required to inspect the packages and note any visible damage or missing items on the delivery note.

6. Availability

The availability shown is updated nightly based on the actual warehouse. If an item is no longer available after payment, we'll contact you to arrange a replacement or refund. No charge will be made without goods or a refund.

7. Reports and non-conformities

Differences or defects must be reported promptly by the contact form, indicating the order number. We determine refunds, replacements, or credit notes on a case-by-case basis.

8. Complete document

This page summarizes the operating conditions published on the portal. The full text of the general conditions of sale (jurisdiction, retention of title, limitations of liability) is currently being prepared by the company. Until publication, the order confirmation and the regulations applicable to contracts between professionals will prevail.